The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or gone and can change settings to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy company for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it without help or call a HVAC pro like Stanford Heating & Cooling. If you’re wiring it on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem because the thermostat can get adequate power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw enough electricity, Nest says you could have some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is creating weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t turn on or turns off and on rapidly in a short period of time.

You could think something is wrong with your heating and cooling system, but if you just got the Nest, it’s best to start with your thermostat initially. This is especially pertinent if the weather is mild, and you haven’t been relying on your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting on your own but can’t fix the dilemma, a smart thermostat pro like one from Stanford Heating & Cooling can provide support. We can determine the problem and put in a C-wire, if needed.

Smart thermostats such as the Nest are designed to make your life more convenient, with automatic energy-efficient programming and the ability to keep an eye on temperatures while you’re out. It’s a time-consuming experience when yours won’t operate correctly, but our heating and cooling specialists at Stanford Heating & Cooling can take care of the trouble in no time.

If you’re going through unexplained heating and cooling behavior with your new Nest, give us a call at 812-825-8695 to set up your appointment today.