The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or gone and can adjust settings to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy supplier for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up yourself or hire a HVAC professional like Stanford Heating & Cooling. If you’re putting it in yourself, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue because the thermostat can get adequate power from other heating and cooling wires.

In some cases, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get ample power, Nest says you may encounter some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is creating odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t turn on or turns off and on repeatedly in a short period of time.

You might believe something is up with your heating and cooling system, but if you just got the Nest, we recommend you begin with your thermostat first. This is especially true if the weather is mild, and you haven’t been relying on your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting on your own but can’t repair the issue, a smart thermostat specialist including one from Stanford Heating & Cooling can assist you. We can determine the problem and add a C-wire, if needed.

Smart thermostats like the Nest are made to make your life easier, by automatic energy-efficient programming and the opportunity to keep an eye on temperatures while you’re on the go. It’s a time-consuming experience when yours won’t work properly, but our heating and cooling experts at Stanford Heating & Cooling can resolve the problem fast.

If you’re running into unexplained heating and cooling behavior with your new Nest, give us a call at 812-825-8695 to request your appointment today.